תקנון ותנאי שימוש

OVERVIEW

Welcome to Solenne Glow! The terms "we," "us," and "our" refer to Solenne Glow. Solenne Glow operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Solenne Glow is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and obligations when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and liability limitations.

By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the legal age of majority in your state or province and that you have given us your consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for the security of your account credentials and for all activities on your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We have endeavored to provide an accurate representation of our products and services in our online stores. However, please note that colors or the appearance of products may differ from the display on your screen due to the device you use and your device settings and configurations.

We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or match the representation in our online stores.

All product descriptions may be changed at our sole discretion at any time without prior notice. We reserve the right to discontinue the production of any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Solenne Glow reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not considered accepted until Solenne Glow has confirmed acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Solenne Glow may not be able to accommodate cancellation requests after an order has been accepted. In the event we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided with the order.

Your purchases are subject exclusively to the provisions of our Refund Policy [LINK] for returns or exchanges.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may be changed without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, stated prices do not include taxes, shipping, handling, customs, or import duties.

Prices stated in our online stores may differ from prices offered in physical stores or in online or other stores operated by third parties. We may from time to time offer promotions on the Services that may affect pricing and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges incurred by you at the stated prices, including shipping and handling fees and all applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand over the products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all brands, trademarks, texts, advertisements, images, graphics, product reviews, video and audio content, and their design, selection, and arrangement, are the property of Solenne Glow, its partners, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services only for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, these Terms do not grant you any license or other rights to patents, trademarks, copyrights, or other intellectual property of Solenne Glow, Shopify, or any third party, nor are they to be construed as doing so. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Solenne Glow.

The Solenne Glow names, logos, product and service names, designs, and slogans are trademarks of Solenne Glow or its partners or licensors. You may not use such marks without the prior written permission of Solenne Glow. The Shopify names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party customer tools as part of the Services, which we neither monitor nor have any control over or influence on.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever for any damages arising from or in connection with your use of optional third-party tools.

Any use of optional tools through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party providers.

We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be part of the Services and shall be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of materials or third-party websites you may visit. If you choose to leave the Services to access these materials or third-party websites, you do so at your own risk.

We are not liable for any damages or losses related to your access to third-party websites or your purchase or use of products, services, resources, or content on third-party websites. Please carefully review the third party's policies and practices and make sure you understand them before completing any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE FOR MERCHANT: This section correctly characterizes Shopify's relationship to your store and should not be removed or altered.]

Solenne Glow is operated by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are made directly with Solenne Glow. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Solenne Glow, including injuries, damages, or losses resulting from purchased products and services. You hereby expressly release Shopify and its partners from any claims, damages, and liabilities arising from or in connection with your purchases and transactions with Solenne Glow.

SECTION 10 – PRIVACY POLICY

Any personal information we collect through the Services is subject to our Privacy Policy, which you can view here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you represent that you have read these Privacy Policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide services to you. For further details on how we, Shopify, and our partners use your personal information, please see our Privacy Policy [LINK].

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms.

You further represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives you have received in connection with submitting Feedback; and (iii) your Feedback complies with these Terms. We are not obligated to: (1) keep your Feedback confidential; (2) pay any compensation for your Feedback; or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your Feedback will not infringe any third-party rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain computer viruses or other malicious software that could affect the functionality of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility and no liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (even after you have placed your order).

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not directly or indirectly access or use the Services: (a) for any unlawful or malicious purpose; (b) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure employees of ours or other persons; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to send or cause the sending of advertising or promotional materials, including "junk mail," "chain letters," "spam," or other similar advertising; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Solenne Glow, Shopify, or users of the Services or expose them to liability.

Furthermore, you agree not to: (a) upload or transmit viruses or other types of malicious code that could in any way affect or impair the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track personal data of others; (d) spam, phish, pharm, or pretext the Services; (e) use robots, spiders, scraping tools, data collection and extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section ("Agent Provisions") applies if you use, allow, enable, or cause an Agent to access, use, or interact with the Services. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of a person or entity and may be executed on behalf of a person or using a person's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates strictly in accordance with the requirements in Section 14.4 below. Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with a Service.

14.3 We may restrict whether and how an Agent accesses, uses, and interacts with the Services, including through technical measures.

14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including the following in the request's User-Agent string: "Agent/[Agent Name]"; (ii) not hide or obscure that accesses, uses, or interactions originate from an Agent, for example by (a) imitating human behavior and interaction patterns or (b) solving or bypassing CAPTCHAs or measures designed to distinguish between computer and human use; (iii) truthfully answer any question or prompt designed to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid measures designed to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or parts thereof) at any time at our sole discretion without prior notice, and you will remain liable for all amounts due up to the date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of their content.

UNLESS EXPRESSLY STATED BY Solenne GLOW, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY EXPRESS OR IMPLIED REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Solenne GLOW, OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, AS WELL AS SHOPIFY AND ITS PARTNERS, SHALL IN NO EVENT BE LIABLE FOR INJURIES, LOSSES, CLAIMS, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS ACQUIRED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ERRORS OR OMISSIONS IN CONTENT, OR LOSSES OR DAMAGES OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Solenne Glow, Shopify, and our partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties arising out of or in connection with (1) your breach of these Terms or the documents incorporated herein by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to notify you promptly shall not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defense and settlement negotiations for any such claim at your expense, including the choice of legal counsel, but will not enter into any settlement that imposes non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of indemnifiable claims, including providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, and such a finding shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and offers, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, or delegate this agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so is void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 – GOVERNING LAW

These Terms and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the federal and state or territorial courts in the jurisdiction where Solenne Glow has its principal place of business. You and Solenne Glow agree to the venue and personal jurisdiction of such courts.

SECTION 23 – HEADINGS

The headings used in this agreement are for convenience only and do not impair or affect these Terms in any way.

SECTION 24 – CHANGES TO THE TERMS

You may review the most current version of the Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable laws, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services after the posting of changes to these Terms constitutes your acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Address: England and Wales (registered office)
Company Number: 17112687
Email: info@solenneglow.com